AI Policy

Yokohama Financial Group, Inc. aims to be a financial group that is trusted by customers and indispensable to its region. We contribute to enriching the lives of our customers, growing their businesses, and supporting the sustainable development of regional communities. We also continue to be an attractive company that employees are proud to work for and pursue sustainable growth and the enhancement of corporate value. To further advance these objectives, we will actively utilize AI as one of our key tools. At the same time, we recognize the various risks associated with the use of AI.
Accordingly, the Group will promote the responsible use of AI by establishing this AI Policy and continuously enhancing the governance framework under this Policy, thereby ensuring effective AI governance.

The Group will utilize AI appropriately, with respect for human dignity and autonomy, to contribute to the well-being of its customers, officers and employees, and the diverse people living in the communities it serves.

The Group respects all individuals and will strive to ensure fairness so that the use of AI does not result in unfair discrimination or bias.

The Group will establish appropriate processes and frameworks for reviewing and verifying AI-based decisions, outputs, and their underlying basis, where necessary. It will strive to ensure transparency and be accountable to its stakeholders.

The Group will strive to ensure the safe use of AI to prevent adverse impacts on its stakeholders. In addition, it will appropriately manage and control data, including personal information, and related systems.

The Group will continuously foster AI talent equipped with the knowledge and ethical awareness necessary to properly understand both the benefits and risks of AI and to utilize AI appropriately.

The Group will strive to maintain a fair and competitive environment surrounding AI so that new AI-driven businesses and services can be created, contributing to the sustainable growth of regional economies and the resolution of social challenges. Through the appropriate provision of information, it will also contribute to the promotion of innovation.