Basic Code of Compliance

Yokohama Financial Group, Inc. (hereinafter, “the Company”) shall position compliance as one of its priority management issues. All its directors and employees shall work as one to better prepare the Company for compliance.

1. Mission to the Society

The Company shall stay aware of its mission to the society at all times. The Company shall work to build solid corporate ethics in order to firmly establish trust in itself through sound business administration.

2. Strict Observance of Laws, Ordinances and Rules

The Company shall recognize compliance as a basic principle for making public trust in itself unshakable. Based on the awareness, the Company shall strictly observe all laws, ordinances and rules, and execute corporate activities faithfully and fairly without going against social norms.

3. Communication with the Society

The Company shall disclose management and other information in a positive, effective, and fair manner, and through constructive dialogue with a wide range of stakeholders, will work to ensure soundness and improve services.

4. Respect for Human Rights

The Company shall respect the human rights of all people and put in place mechanisms and procedures to prevent human rights violations.

5. Provision of Customer-Oriented Services

The Company shall meet true customer demands. At the same time, the Company shall contribute to developing regional economies and communities by offering customer-oriented services that give sufficient consideration to the appropriate protection of customer interests, including security level improvement and the prevention of the abuse of dominant bargaining positions.

6. Discontinuation of Relationships with Antisocial Forces and Prevention of Financial Crimes

The Company shall resolutely confront antisocial forces that threaten order and safety in civil society. The Company shall thoroughly cut off relationships with such forces and address the prevention of financial crimes.

7. Measures against Money Laundering, etc., and Responding to the Risk of Sanctions Violations

The Company shall construct a unified internal control stance from the perspective of measures to prevent money laundering, to combat the financing of terrorism, and to respond to the risk of sanctions violations.

End